Dandruff is caused by a naturally-occurring microbe on the scalp called Malassezia globosa.

The microbe produces oleic acid something 50% of the worlds population is sensitive to.

If youre in that group, your body responds by showing the symptoms of dandruff:

  • dry scalp
  • itchy scalp
  • dandruff

Dandruff can occur in anyone, at any age and is not the result of poor hygiene.

Its a completely treatable condition and can be managed with the right shampoo.


The good news is dandruff is very easy to treat all you need is to replace your regular shampoo with a proven anti-dandruff shampoo.

The best ones tackle:

the symptoms of dandruff- dryness, redness, flakes and irritation, to relieve scalp

the root cause- dandruff, so it doesnt come back

Our Cool Menthol Shampoo is specially formulated with a unique form of the active ingredient, Zinc Pyrithione (ZPT) which has been clinically proven to fight the root cause of dandruff, and not just its symptoms.


Flakes are the most visible sign of dandruff but they may also be a sign of something else.

For example Seborrheic Dermatitis has almost identical symptoms like flaking, dryness and itching.

It does tend to be more severe and can affect parts of the body other than the scalp so thats a good way to check.

Scalp Psoriasis too is easily confused with dandruff. However, there are some key differences here too such as flakes that appear more silvery and scaly, a greater severity, and skin redness which may extend beyond the hairline.

A convenient way to see if dandruff treatment helps your condition is to use Head & Shoulders exclusively for 3 weeks, making sure you shampoo at least 3 times per week.

If its dandruff, you should see your symptoms improve. If they dont, contact your doctor or dermatologist wholl help you identify the right cause and treatment.

For lasting dandruff control and prevention, use Head & Shoulders shampoo regularly.

To treat seborrheic dermatitis, try Head & Shoulders Cool Blast MEN Shampoo.

More about the causes of dandruff

More tips and advice from the experts: